How can we help?

Browse common questions or send us a message and we'll get back to you quickly.

FAQ

What is a dynamic QR code?

A dynamic QR code points at your short link rather than the final URL directly. You can change the destination any time without reprinting the code.

Can I use my school's domain?

Yes. On the Pro plan you can add any domain you control and we'll walk you through the DNS verification steps.

How is geolocation data collected?

We read standard request headers and reverse-map the IP address to country and city only. We don't store raw IP addresses in analytics exports.

Can I export my click data?

CSV export is on the Pro plan roadmap.

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